Privacy Policy

Last Updated: September 1, 2026

Introduction

This privacy policy explains how ember-ferret collects, uses, and protects personal information provided through this website. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Information We Collect

When you use our contact forms or email us directly, we may collect the following personal information:

Your name
Email address
Organization name and details
Information about your environmental consulting needs
Any other information you voluntarily provide in correspondence

How We Use Your Information

We use the personal information you provide for the following purposes:

To respond to your inquiries about our services
To provide quotes and proposals for consulting engagements
To deliver contracted environmental consulting services
To maintain records of our business communications
To improve our services and website functionality

Legal Basis for Processing

We process your personal data on the following legal bases:

Your consent when you submit information through our contact forms
Legitimate interests in operating our business and responding to inquiries
Contractual necessity when providing consulting services you have commissioned
Legal obligations where we are required to retain business records

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally, we retain inquiry data for two years and contract-related information for seven years in accordance with business record-keeping requirements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Professional advisors when necessary to deliver our services
Regulatory authorities if required by law
Service providers who assist with website hosting and email communications, subject to appropriate data protection agreements

Your Rights

Under data protection law, you have the following rights:

Right to access the personal information we hold about you
Right to request correction of inaccurate information
Right to request erasure of your personal data in certain circumstances
Right to object to processing of your personal data
Right to request restriction of processing
Right to data portability
Right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy or how we handle your personal information, please contact us:

ember-ferret
12 Lothian Road
Edinburgh EH1 2DH
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.